Customer Service

Payment

Secure online ordering with American Express, MasterCard and Visa. All prices are in $USD. We do not accept cash, cashier’s check, money orders, personal checks, or funds that are not $USD.

To prevent international credit card fraud, we verify captured IP address, CVV card code, bank bin code, verify card holder address, phone, address compare, issuing bank, domain server. We do not ship or process orders for countries on the US sanction list, including, but not limited to Cuba, Iran, Iraq, North Korea, Libya, & Sudan. At our discretion, we may process orders and delay shipping for up to 180 days, pending international investigation, for countries known for high incidence of internet card fraud. If the order is suspicious, it will not ship, even with credit card authorization approval, pending international trade investigative clearance.

Shipping

We ship physical products via air mail shipping. Once shipped, most packages will arrive within 3-5 business days. The cost for shipping to locations in North America is $10.00 USD and outside North America the shipping cost is $25.00 USD.

Electronic products in our store are sent via email or by electronic access, therefore shipping is free of charge.

International orders may be subject to the custom fees and import duties of the country to which you are shipping. Any customs or duty charges are the responsibility of the recipient. Customs policies vary greatly by country. If you have questions as to whether your shipment will be subject to custom fees and import duties, please contact your local customs office for more information. When ordering you are considered the importer of record and must comply with the laws and regulations of the country in which you are receiving the goods.

Our international customers and customers shipping packages internationally need to be aware that cross border shipments may be subject to opening and inspection by customs authorities.